REGISTRATION AND CANCELATIONS
WHAT IS INCLUDED IN THE CAMP PRICE?
Camp fees include access to the best week of summer through activities such as archery, kayaking, gaga ball, swimming and so much more.
WHAT IS THE CANCELATION POLICY?
If the cancelation is made a week prior to the start of the camp week, you will receive a full refund. If the cancelation is made within a week of the start of the camp week, a cancelation fee of $15 will be applied and the remainder will be refunded.
HOW DOES THE WAITLIST WORK?
The waitlist is a way for your campers to have a chance to get into a camp session — if a spot becomes available dependent on cancellations. The waitlist is timestamped from the time joined. Waitlisted families will be contacted in the order in which they registered for the waitlist.
WHAT IS A SESSION?
A session is for the whole week. If you are registering your camper for a week session, you can expect your camper to have the opportunity to participate in all camp activities listed on the website throughout the week (weather permitting), and one session on the lake’s floating water park, WhoaZone, and so much more fun!
WHAT IS A DROP-IN?
A drop-in is for a day. If you are registering your camper for a drop-in day, you can expect your camper to have the opportunity to participate in the camp activities scheduled for the day they will be attending. The camp schedule is made up of the activities listed on the website spread out throughout the whole week (weather permitting). To guarantee your camper gets to participate in all camp activities, register them for a session!
HOW CAN YOU PURCHASE A CAMP T-SHIRT FOR YOUR CAMPER?
After selecting the week you would like your camper to attend, the registration system will ask you if you would like to add any merchandise to your cart. If you would like your camper to take home a Dove Creek Day Camp T-shirt, please select their size then add it to your cart. If you are having any issues purchasing, please email Ethan Eismont, Lake Parks Program Coordinator at eeismont@grapevinetexas.gov, or you may call 817.410.3310.
HEALTH AND SAFETY
WHAT IF MY CAMPER HAS MEDICATIONS?
If your camper needs medication during camp hours or has an inhaler or an EpiPen for emergency situations, please be sure to bring a completed Medication Form with you at drop-off. All medications should be given to a Dove Creek Counselor in their original containers. For prescribed medications, it is essential that they are clearly marked with the child's name, the medication name, and the physician's name.
WHAT DO WATER DAYS ENTAIL?
Water days at Dove Creek Day Camp are a blast! Being located on Grapevine Lake, we have the unique opportunity to kayak, swim, and tube on the lake. For the safety of all campers and counselors, everyone will be required to wear a life jacket during all water-based activities (life jackets are provided). We suggest water shoes for your camper while in Grapevine Lake.
WHAT KIND OF TRAINING DO COUNSELORS GO THROUGH?
Dove Creek Day Camp counselors complete a two-week staff training that covers various aspects of camp operations. This training includes instruction on all camp activities, safety protocols, and procedures for handling emergencies. Additionally, every counselor is CPR certified, ensuring that they are equipped to respond effectively in case of medical emergencies.
HOW DO WE ADDRESS AND COPE WITH THE HIGH TEMPERATURES IN TEXAS?
We are well-acquainted with the Texas heat, and throughout the summer, we stay informed about weather conditions and heat advisories, and we adapt our camp activities and plans based on weather forecasts. When organizing camp, we strategically schedule water-based activities during the peak heat of the day. In cases of unbearable heat, we have a shaded tent area equipped with a portable cooler that we can relocate land activities to if necessary. We place a strong emphasis on the importance of staying hydrated and wearing sunscreen to both the campers and our staff. We provide easy access to water stations and encourage everyone to carry their water bottles wherever they go. We implement sunscreen breaks frequently and encourage them to use sunscreen with a high SPF, as well as wearing sunglasses or a hat.
HOW DO WE INFORM PARENTS AND GUARDIANS OF MINOR INJURIES OR INCIDENTS?
To minimize disruption to parents' or guardians' daily routines and or work commitments, we provide information about minor injuries and incidents during pick-up time. In the case of a significant injury, we will implement our emergency action plan and promptly inform parents or guardians or their designated emergency contact via a phone call. If a major incident occurs, we will adhere to our behavior guidance policy and contact parents or guardians or their emergency contacts via phone call.
WHAT DO WE DO IN THE EVENT OF INCLEMENT WEATHER?
In the event of inclement weather, we will implement our emergency action plan, promptly moving all campers and staff to our designated storm-rated building. To ensure campers remain calm and safe, we'll engage in entertaining games while closely monitoring the weather. We will stay inside the shelter for a duration of 30 minutes after the last lightning strike is detected within a 10-mile radius.
GENERAL CAMP MUST KNOWS
WHAT IS THE RATIO OF STAFF TO CAMPERS?
At no time does our ratio exceed 10 campers to 1 counselor.
HOW LONG IS THE CAMP DAY?
Camp hours are from 8:30 AM to 4:30 PM. Early drop off is 7:30 AM and late pick up is 5:30 PM.
WHAT IS THE CAMP PHONE NUMBER?
The camp phone number is 817-228-9104. This phone will be operational during the camp week from 7:30 AM to 5:30 PM.
WHEN IS THE CHECK IN AND CHECK OUT TIME?
Check in starts at 8:15 AM. If you've opted for early drop-off, you can check in your child as early as 7:30 AM. Check out begins at 4:30 PM, and if you've opted for late pick-up, you can check out your child at 5:30 PM or earlier.
WHAT SHOULD I DO IF I NEED TO PICK UP MY CAMPER EARLY?
To ensure we're well-prepared for your early pick-up, please complete the Early Release Form. You can either bring the form with you to camp during check in or fill it out at the time of camper check in.
WHAT SHOULD I DO IF I’M RUNNING LATE FOR DROP OFF?
If you anticipate arriving late, please call the Dove Creek Day Camp at 817-228-9104 to let us know your estimated time of arrival.
HOW LONG DOES MY CAMPER HAVE TO EAT LUNCH?
We will have a 45-minute lunch period each day. Please send your child with a sack lunch and a drink.
WHAT SHOULD MY CAMPER BRING TO CAMP?
As you prepare your child for Dove Creek Day Camp, attached in the link below is a list of items you will need to pack each day for your camper.
DO YOU HAVE ANY MORE QUESTIONS?
Please email Ethan Eismont, Lake Parks Program Coordinator at eeismont@grapevinetexas.gov, or you may call 817.410.3310.
